STORE POLICY

Shipping & Returns Policy


Environmental policy
We work with a fully end-to-end carbon neutral printing partner, so all prints and framed artworks
(and their delivery) are certified carbon neutral.
All papers and wood-based materials are sourced from Forestry Stewardship Council certified
sustainable sources. Packaging materials have been carefully selected to reduce the impact on
the environment whilst still ensuring your artwork gets to you in perfect condition. Plastics are
kept to a minimum and all packaging materials are sustainably sourced, being a mixture of
recycled, recyclable or biodegradable materials.


Shipping
We provide free global shipping for all prints and framed artworks to almost every country in the
world. Should your address not be accepted at checkout, please contact us and we will try to
find a solution.
Orders are dispatched within 2-3 days, arriving within a week thereafter to the UK or Europe
and in one to two weeks to North America. Other destinations may vary (please allow up to
three weeks).
You will receive a tracking number via email upon dispatch. All shipments are made using the
most efficient and cost effective shipping route, via Royal Mail, Deutsche Post, DHL, TNT or
UPS.


Returns on damaged or lost artwork
In the unlikely event of receiving a damaged artwork, please contact us within 48 hours with
pictures of the damage. Once confirmed, we will endeavour to replace the edition, free of cost.
In the event that we are unable to replace the edition, we will arrange a refund upon receiving
the returned damaged artwork and corresponding Certificate of Authenticity (where applicable).


Customs
We offer customs-free delivery to the UK, EU and US and customs duties are prepaid for
Canada, Switzerland, Norway, Australia & South Africa, however, for other regions, you may
have to pay a customs clearance fee as required by your port of delivery.


Got another question?
Please contact me on damiencifelli@hotmail.com with any other questions.

Website Terms & Privacy


Copyright, ALL RIGHTS RESERVED
● All website design, text, graphics and other material on damiencifelli.com and tarogramma.com (the “Site)
are property of the artist / respective artists represented on this Site (together, or
individually, the “Artist”).
● All images and artworks shown on this Site remain the property of the Artist. No form of
reproduction for commercial or non-commercial use is permitted without prior permission
from the Artist.
● The Artist has the right to reproduce all the artworks displayed on the site in print or any
other format deemed appropriate.
● Artwork purchased on this site is for personal use only, intended for display in the home
or other private spaces. For all other purposes, such as display in public spaces or
institutions, publishing the image online or in print, or any other form of usage,
permission must be granted by the Artist. Please contact us with any questions.
Use of the Site
● All content on this site is the opinion of the Artist.
● These terms and conditions are governed by the laws of The United Kingdom.
● We may collect and process the information about you that is provided to us through
forms or correspondence that you send. This information may be used to operate,
manage, develop and promote our future events, exhibitions and occasionally with
details of special offers, new products or artworks that have been added to the website.
Please contact us on damiencifelli@hotmail.com for any further information.